We shipped it. Halo is your AI assistant, embedded directly on your website. Customers ask questions. Halo answers. They book appointments. Halo handles it. One script tag, 5 minutes, done.
I've built my product around traditional SaaS pricing (monthly tiers), but I m starting to wonder if that model is getting outdated, especially with more AI-powered and compute-heavy tools entering the market. That shift requires real architectural changes, instrumentation, metering, billing logic, and UI changes, not just pricing tweaks. It s something I m starting to seriously think about for my own product.
In particular, AI usage has real COGs (every prompt costs money), and I m seeing more platforms experimenting with usage-based models, or hybrids like SaaS base + usage + overage.
For those of you building AI or compute-intensive tools:
I came to exactly the same conclusion that real startup ideas often come from simple and boring problems. From my own experience: I spent three years on a startup that was supposed to revolutionize online education, but in the end it had 0 users. Now I ve just started solving a simple problem for home appliance repair technicians and immediately got my first paying users on a very rough MVP.
Yesterday, I had an unpleasant experience. For a few minutes, I lost my LinkedIn community of several thousand people (TL;DR: I was falsely accused of using suspicious software).
Fortunately, I got my account back but it was a strong reminder that we don t own platforms, nor our profiles on them.