Uber

Tap a button to get a ride

4.0•16 reviews•

166 followers

Tap a button to get a ride

4.0•16 reviews•

166 followers

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Uber offers peer-to-peer ridesharing, ride service hailing, food delivery, and a micromobility system with electric bikes and scooters. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

Uber Reviews

The community submitted 16 reviews to tell us what they like about Uber, what Uber can do better, and more.

4.0

Based on 16 reviews

Review Uber?

Uber earns praise for global reach, simple booking, and safety features like live tracking and trip sharing. Users value upfront pricing, multiple ride options, and reliable airport scheduling. However, recent app updates feel buggy and cluttered, with missing options and occasional crashes. Pricing is a frequent pain point: surge swings, higher costs versus rivals even with subscriptions, and inconsistent fees on food delivery. Reliability is generally solid, though driver cancellations and longer waits do occur. Support experiences vary, and availability gaps, especially for Reserve, frustrate travelers.

+13

Summarized with AI

Pros

convenient ride-hailing (5)

reliable service (4)

fast transportation (2)

multiple ride options (2)

safety features (2)

upfront pricing (2)

user-friendly app (2)

Cons

driver availability issues (4)

unpredictable pricing (4)

surge pricing (2)

Pros

Cons

Reviews

Most Informative

Founder Reviews (1)

Other Reviews (15)

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•10 reviews

I’ve been using Uber regularly for the past few years, and overall, my experience has been quite positive. The app is easy to use, and I really like that I can see the estimated fare and time before I even book a ride. Most of the drivers I’ve had were friendly, professional, and drove safely. One of the best features is the ability to track the driver in real time and share my trip with someone else for safety. I also appreciate the option to choose different ride types depending on my budget or how many people I’m traveling with. However, there have been a few minor issues - sometimes the app shows longer wait times than expected, and a couple of times the driver canceled without explanation. Also, during peak hours or bad weather, the prices can go up quite a bit. Still, compared to traditional taxis, Uber is more convenient, transparent, and often cheaper. I’d recommend it to anyone who needs a reliable way to get around.

What's great

safety features (2)user-friendly app (2)convenient ride-hailing (5)multiple ride options (2)upfront pricing (2)

What needs improvement

unpredictable pricing (4)driver availability issues (4)

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3 views6mo ago

•11 reviews

La recensione è per il servizio Uber Reserve, pubblicizzato tantissimo ma di fatto inutilizzabile: in una grande città come Lisbona ho provato a impostare vari luoghi di partenza ma NESSUNO era disponibile, nemmeno posti come il monastero de los Jeronimos o la torre di Belém, cioè tra i più turistici della città! Farebbero prima a scrivere DOVE è disponibile questo servizio anziché pretendere che l'utente scriva una posizione, che poi però si rivela non essere disponibile. Della serie "ritenta, sarai più fortunato". Inaccettabile, così come per il fatto che non è un caso che le corse di Uber facciano spesso ritardo, il che può essere un serio problema se si hanno dei voli da prendere

What needs improvement

driver availability issues (4)service area limitations (1)

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3 views2yr ago

•9 reviews

Uber is a convenient ride-hailing service that offers fast and easy transportation at the tap of a button. With features like upfront pricing, multiple ride options, and cashless payments, it provides a smooth experience for riders. The app is user-friendly, and services like Uber Eats add extra value. However, surge pricing and driver availability can sometimes be inconsistent. Despite occasional issues, Uber remains a go-to option for reliable and flexible transportation in many cities worldwide.

What's great

user-friendly app (2)convenient ride-hailing (5)multiple ride options (2)cashless payments (1)upfront pricing (2)food delivery (1)

What needs improvement

surge pricing (2)driver availability issues (4)

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2 views12mo ago

•16 reviews

I use it but there are a lot of issues. First, if you compare prices with other rideshare apps, Uber usually does do well, even if you sign up for UberOne its sill more expensive. Prices vary dramatically, you could wait 10 minutes and find the price has doubled. The service pretty much works, it just constantly feels like they're trying to squeeze every penny out of you. I hear it feels that way for the drivers too.

What needs improvement

unpredictable pricing (4)surge pricing (2)

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1 view6mo ago

•10 reviews

I use Uber regularly to coordinate rides for my team during busy workdays. It’s convenient and usually reliable, but sometimes drivers take longer than expected or cancel. The pricing can also be unpredictable during peak hours. Overall, it helps us get around but can be frustrating at times.

What's great

reliable service (4)convenient ride-hailing (5)

What needs improvement

unpredictable pricing (4)driver availability issues (4)

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1 view8mo ago

•4 reviews

The update is a huge step backward. The interface is clunky, important options are missing, and the app crashes constantly. It feels like nobody tested this properly before release. Please fix the bugs and bring back the features that actually worked.

What needs improvement

app crashes (1)interface issues (1)

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1 view5mo ago

•3 reviews

Uber es una de mis apps de transporte favoritas, sobre todo para viajes nocturnos. La sensación de seguridad que brinda al conocer los datos del conductor, la calificación del mismo y poder compartir y rastrear el viaje me da mucha tranquilidad.

What's great

safety features (2)driver ratings (1)

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2 views1yr ago

•5 reviews

overall good. they should add feature to detect cancellation by user. sometimes user is charged even if he cancels due to delay by driver.

What needs improvement

cancellation charges (1)

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2 views2yr ago

•6 reviews

Using it for many years, it is a seamless, hassle-free experience. The best feature is pre-booked or scheduling a ride, especially early morning to the airport.

What's great

reliable service (4)ride scheduling (1)

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2 views2yr ago

•3 reviews

Uber is great because it's reliable, cheap then other, and always gets me where I need to go on time!

What's great

reliable service (4)fast transportation (2)

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1 view2yr ago