Salesforce (SFDC) is highly praised for its robust CRM capabilities, with users frequently highlighting its ease of navigation and comprehensive feature set. Many appreciate its ability to manage leads and generate essential daily reports. The platform is noted for its flexibility, allowing quick implementation of new functionalities without needing a developer. However, some users find the extensive options overwhelming initially. Overall, Salesforce is regarded as an excellent tool for both learning and business operations, particularly in complex sales environments.