Relay.app

Build an AI team that works for you

5.0•42 reviews•

2K followers

Build an AI team that works for you

5.0•42 reviews•

2K followers

Visit website

Marketing automation platforms

•

AI Agent Automation

•

No-Code AI Agent Builder

Relay.app the easiest way to create a team of AI agents that work for you across Gmail, Notion, HubSpot and hundreds of other apps. Relay.app agents work for you proactively day and night and get better over time.

Relay.app Reviews

The community submitted 42 reviews to tell us what they like about Relay.app, what Relay.app can do better, and more.

5.0

Based on 42 reviews

Review Relay.app?

Relay.app is praised for its user-friendly interface and robust AI integration, making it a preferred choice for automating workflows. Users appreciate its ability to streamline processes and enhance efficiency. The makers of

Retable

highlight its ease of integration, while

Alter

notes its effectiveness in testing workflows. The tool's human-in-the-loop feature is particularly valued for balancing AI capabilities with human judgment. Despite some login limitations, Relay.app is recognized for its extensive integrations and responsive support team.

+39

Summarized with AI

Pros

workflow automation (28)

human-in-the-loop collaboration (20)

AI integration (18)

user-friendly interface (16)

excellent support (15)

wide range of integrations (15)

fast implementation (11)

multiplayer functionality (3)

Pros

Cons

Reviews

All Reviews

Most Informative

Founder Reviews (16)

View all founder reviews

Other Reviews (26)

View all

•1 review

What's great

AI integration (18)workflow automation (28)excellent support (15)human-in-the-loop collaboration (20)

I’ve been using Relay.app to build an email auto-follow system for our GTM team at SimScale, and it has been adopted not across nearly 20 users.

What really sets Relay apart is their excellent support. I’ve been in close contact with Jacob (the founder), Andrew, and Kevin, and their responsiveness is unparalleled. My colleague even noted how quickly they ship; for instance, when I gave feedback about recipient control in email drafts, Kevin and the team updated the 'draft reply' action and deployed it for all workflows within a day. The product’s focus on human-in-the-loop collaboration and the ability to scale logic via sequences makes it far more robust than other automation tools I’ve tried.

What needs improvement

While the team is incredibly fast at patching issues, scaling a single workflow across a large team of 25+ still has some friction. I’d love to see more centralized management of workflows to make enterprise-wide rollouts smoother.

Also, ability to debug runs and find them (when you have 20k a month) is currently not easy because you can search and sort them by subject line and last action, none of which is too helpful, would like to see option to search broader or sort runs by cost of (steps or AI credits), to react faster to expensive issues and prioritise support to internal teams.

vs Alternatives

n8n

Glean

n8n.cloud

We evaluated several major players before landing on Relay.app, and the decision came down to accessibility and time-to-value.

vs. n8n: While we still use n8n for certain technical tasks, it proved to be a bit too "techy" for our early AI adopters. The access control and user management weren't intuitive enough for a team-wide rollout where we wanted non-technical stakeholders to have agency over their workflows.

vs. Glean: Glean was unfortunately priced out of the ballpark for us. Their model required a massive "all-in" commitment, both financially (with 4-5-figure monthly quotes and high seat minimums) and technically (requiring deep access to all systems upfront). It felt like overkill before any real value was proven.

Relay.app provided the perfect middle ground. It offers a "gradual start" where you can test workflows and see immediate ROI before scaling. It balances the power of a technical tool with a user experience that doesn't intimidate the team, making it the ideal choice for a company looking to integrate AI into its daily operations without the friction of enterprise-only pricing or overly complex interfaces.

Above all, they are an amazing team to work with. They don't just provide support; they act as true partners, listening to our feedback and shipping updates at an incredible pace. It’s rare to find a tool where the team is just as impressive as the software itself.

How fast is support response and issue resolution?

I can honestly say their support is world-class. I’ve worked directly with Jacob (the founder), Andrew, and Kevin, and their speed of resolution is unmatched. They don't just answer tickets; they actively collaborate with you to build features that solve your specific problems in real-time.

Is there role-based access control for teams?

From my experience setting this up for our GTM team, the core infrastructure for team management is solid, but it's still evolving. While there are clear ways to manage user seats and workspaces, some more granular role-based controls, like centralized management of workflows and deployment of workflows withing organisation , are areas we would like to see improving. It works well for a growing team, and the developers are very responsive to feedback.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

109 views28d ago

•1 review

What's great

user-friendly interface (16)AI integration (18)workflow automation (28)excellent support (15)fast implementation (11)human-in-the-loop collaboration (20)

The price point!!!!

...oh, and the team has worked with any challenges I brought to it as I have been moving my whole tech stack over... automation are happening! Their response time has been INCREDIBLE!

This team will earn your business! You can't go wrong with this product!

Report

34 views2yr ago

•1 review

What's great

user-friendly interface (16)AI integration (18)workflow automation (28)excellent support (15)fast implementation (11)wide range of integrations (15)human-in-the-loop collaboration (20)multiplayer functionality (3)

Just an easy to use automation tool.

Does it support sandbox environments for testing workflows?

yes

How easy is migrating from Zapier or Make?

Not easy, rebuild workflows.

What are the rate limits for each integration?

Depends on integration not relay.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

17 views28d ago

•1 review

Relay.app brings automation to a place where anyone can use it rather than having a developer focus. Their slick UI and natural language encourages even the most tech-shy to embrace the efficiency of automation. And, No other tool lets you balance AI smarts with human judgement the way Relay.app does!

What's great

user-friendly interface (16)AI integration (18)workflow automation (28)human-in-the-loop collaboration (20)

Report

16 views1yr ago

•1 review

What's great

user-friendly interface (16)fast implementation (11)wide range of integrations (15)

Relay.app is, for me, the best automation tool for Notion users. It stands out immediately because of its intuitive interface. The connection with Notion is seamless, which has been a total game-changer for our workflows.

What I appreciate most is the transparency. In other tools, troubleshooting is a nightmare, but here you aren't left guessing. If an error occurs, the system provides clear details on exactly what failed, allowing for immediate fixes.

Highly recommended for anyone looking for reliable, user-friendly automation.
Nice work, Relay.app team! 🚀

vs Alternatives

Make

It came down to speed and simplicity. Relay is much more intuitive; it feels like it’s designed to help you build, not to make things more complicated.

How fast is support response and issue resolution?

Support is great. The first time I had a technical issue, they didn't just send me a help link, I got real technical help. They did a thorough follow-up to make sure everything was working perfectly before closing the case. It’s rare to find a team that stays on top of things like that.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

40 views28d ago

•1 review

Cost and ease of use. It does not charge higher fees for connecting to enterprise systems like Salesforce. Most other tools charge more for connecting to "enterprise" systems like Netsuite or Salesforce.

Alternatives Considered

Zapier

Make

What's great

user-friendly interface (16)AI integration (18)workflow automation (28)excellent support (15)human-in-the-loop collaboration (20)

Ratings

Ease of use

Reliability

Value for money

Customization

Report

22 views28d ago

•1 review

I've been using Relay for over 6 months now and really pleased with the experience. I chose it over other similar apps because it offered the integrations I wanted and was much easier to get working. On top of that, the support from the Relay team has been great,

What's great

excellent support (15)wide range of integrations (15)

Report

14 views2yr ago

•1 review

What's great

So easy to use and very capable; it saves me a good few hours every week be eliminating a handful of my more repetitive tasks.

What needs improvement

More integrations please :)

vs Alternatives

I chose it because I could spin up automations really quickly, with low maintenance overhead.

Are there limits on monthly runs, steps, or tasks?

yeah there are but it's not crazy expensive (though perhaps more so than n8n or make.com

What authentication options exist besides Google login?

Microsoft I think

Are there prebuilt templates for common sales workflows?

Yeah there are

Ratings

Ease of use

Reliability

Value for money

Customization

Report

5 views28d ago

•1 review

What's great

AI integration (18)workflow automation (28)human-in-the-loop collaboration (20)

Love how it can do all the things you would write a computer program to do, but all with a user-friendly interface, error logging, and integrations to the best tools

What needs improvement

It's easy to burn through AI credits if you accidentally do too big of a run. It would be good to have a playground or test environment to see what all of your data looks like before sending it off to the LLM to return a bunch of garbage.

vs Alternatives

Zapier

More flexibility and easier UI

Are there limits on monthly runs, steps, or tasks?

We ran out of AI credits quickly.

Can we track run history, logs, and detailed error messages?

Good observability.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

8 views28d ago

•1 review

Congrats @jebank on the launch. I have enjoyed using relay.app for the past few months, and working with the incredible team. As a startup founder, I love that I can use Relay as soon as I have the beginnings of a process that is repetitive, even if it's not fully formed. The human-in-the-loop functionality means I can build playbooks as I go, giving me the flexibility I need for constant improvement, and the ability to automate early. I also really appreciate the response time to bugs and feature requests, and I cant wait to integrate relay.app into more parts of my company workflows.

What's great

workflow automation (28)excellent support (15)human-in-the-loop collaboration (20)

Report

83 views2yr ago