Quo (formerly OpenPhone)

Never lose a customer with Quo

4.6•21 reviews•

495 followers

Never lose a customer with Quo

4.6•21 reviews•

495 followers

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Team collaboration software

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Customer support tools

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Messaging apps

Never lose a customer with Quo. The only phone system that helps businesses build personal customer relationships at scale. Trusted by more than 90,000 companies, from fast-growing startups to Fortune 500s, and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. With an AI-powered voice agent, automations, and mini CRM, it’s never been easier to support more customers, and grow your business — without losing the human touch.

Quo (formerly OpenPhone) Reviews

The community submitted 21 reviews to tell us what they like about Quo (formerly OpenPhone), what Quo (formerly OpenPhone) can do better, and more.

4.6

Based on 21 reviews

Review Quo (formerly OpenPhone)?

OpenPhone is praised for its intuitive interface, ease of use, and seamless integration with tools like HubSpot. Users appreciate its reliability and the ability to manage multiple numbers, making it ideal for both personal and professional use. The platform's AI features and customer support are highlighted as standout aspects. However, some users report issues with customer service and account management. Overall, OpenPhone is seen as a valuable tool for businesses seeking a scalable and efficient communication solution.

+17

Summarized with AI

Pros

multiple numbers management (4)

reliable service (4)

team collaboration (4)

clean UI (3)

easy setup (3)

virtual phone numbers (3)

affordable pricing (2)

AI features (2)

HubSpot integration (2)

international calling (2)

Cons

customer service issues (2)

Pros

Cons

Reviews

All Reviews

Most Informative

Founder Reviews (13)

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Other Reviews (8)

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•1 review

I own and operate several businesses in different sectors including commercial real estate, and home services. OpenPhone makes all operations and client interactions much easier. Without OpenPhone, everything would be much more challenging, balls would get dropped, clients would be unhappy, etc etc. If you run a business, you need OpenPhone. Even if you don't run a business, you need Openphone. Why? You know all those stupid forms that require you to enter a phone number? Use your OP number. Handing our business cards? Use your OP number. I only give my real cell to close friends and family. That way, if it rings, I know its legit. All else goes to OpenPhone 100%. In short, OP is a paradigm shift for how I use a telephone. Thats a huge statement, but I mean it entirely. Can I get a sixth star please?

What's great

virtual phone numbers (3)multiple numbers management (4)

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3 views1yr ago

•1 review

OpenPhone is an easy to use, scalable, and affordable business phone solution that was clearly built for its users. We have over 100 phone numbers that are actively used for international calling and messaging. Our staff are mostly our located in Latin America but with OpenPhone they're able to set up a phone number with an area code based on where our customers are located (e.g. San Francisco) within literally seconds.

What's great

easy setup (3)affordable pricing (2)international calling (2)virtual phone numbers (3)multiple numbers management (4)

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3 views1yr ago

•1 review

I had high hopes for this software for my business. However, after using for a few months, I was plagued with more and more bugs. To name a few, scheduled messages not sending, loss of all contacts I had created except for 4, not being able to use the app for a business day and more. Good luck getting a response from customer service when you have a problem. They typically take days to respond.

What needs improvement

bugs (1)customer service issues (2)text delivery issues (1)

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2 views2yr ago

•1 review

OpenPhone has been a reliable and easy to use solution for our Customer Success phone line! We switched to OpenPhone from Google, and it has been a dramatic upgrade. The service even worked on a boat in the middle of the Mediterranean when we had to support a customer!

What's great

reliable service (4)international calling (2)

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1yr ago

•2 reviews

I like to think I was in the first 10 customers. Probably I was first 500 :) big fan of the product and the improvements they’ve made over the years especially the desktop app. As an agency owner it’s helpful to seperate “business” phones and its fraction of the cost of other traditional VOIP providers with a much better product and experience. 10/10 would recommend it to anyone.

What's great

affordable pricing (2)desktop app (1)

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1yr ago

•1 review

I've been using openphone for my team for years and I've loved relying on it. I've stuck to it through multiple product releases and the much loved hubspot integration and AI call summaries. Big fan, and use it constantly, and daily!

What's great

team collaboration (4)HubSpot integration (2)AI call summaries (1)

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1yr ago

•1 review

Took seconds to set up, the app is easy to use and navigate, call quality is superb. It's one of those apps that just works -- I haven't had a single issue since I started using it ~6 months ago.

What's great

easy setup (3)reliable service (4)call quality (1)

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1yr ago

•1 review

OpenPhone makes it easy for us to stay connected with our customers, with easy calling, texting, and the HubSpot integration.

What's great

team collaboration (4)HubSpot integration (2)

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1yr ago