Crisp

Give your AI customer support experience a human touch

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Discover our AI-first customer support platform. Crisp brings inbound messages (think chat, emails, whatsapp, phone calls & more), AI agents (powered by Hugo, the AI Agent for customer support), workflow automations, knowledge base, multiple integrations and customer analytics together in one powerful workspace. Resolve conversations faster, reduce support workload, and keep the human touch at scale.

Crisp

Launch date
Hugo The AI Agent that doesn't charge 1$ per support ticket

Launched on February 3rd, 2026

Overlay by Crisp
Overlay by Crisp The new AI-powered site search experience

Launched on November 5th, 2024

MagicReply by Crisp
MagicReply by Crisp Virtual assistant for customer service powered by AI

Launched on June 22nd, 2023

Crisp Widget The all-in-one website widget - reinvented

Launched on November 7th, 2022

Crisp 3.0 The all-in-one customer messaging platform, improved.

Launched on October 8th, 2019

Crisp Status Page
Crisp Status Page Monitor servers and let users know if something goes down.

Launched on July 19th, 2018

Crisp
Crisp You may choose Crisp over Zopim and Intercom. Check'em out.

Launched on February 18th, 2018

Crisp 3.0
Crisp 3.0 Crisp Knowledge

Launched on November 28th, 2017

Crisp Livechat
Crisp Livechat The most modern experience to talk to website visitors

Launched on July 6th, 2017

Crisp 2.0 All-in-one solution to communicate with your customers

Launched on March 21st, 2017