Brightcall Dialer

10X Results From Your Outbound Calling

3.7•3 reviews•

149 followers

10X Results From Your Outbound Calling

3.7•3 reviews•

149 followers

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Automation tools

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CRM software

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Lead generation software

Get 10X productivity of your inside sales team with the Brightcall Dialer by 📞 Super smooth Power Dialing ‍ ‍🌏 Branded Calls or Local Caller ID 🔃 Flexible Outreach Cadences 🧩 Native integrations with top CRMs 📊 Fantastic Activity Reports

Brightcall Dialer Reviews

The community submitted 3 reviews to tell us what they like about Brightcall Dialer, what Brightcall Dialer can do better, and more.

3.7

Based on 3 reviews

Review Brightcall Dialer?

Brightcall Dialer receives high praise for its seamless integration and ease of use, significantly boosting productivity with minimal training. Users appreciate its ability to quickly connect with customers, enhancing communication efficiency. The tool is noted for its fast and smooth operation, with customizable features that stand out. One user compared it favorably to other dialers, highlighting its superior performance and user-friendly interface. Overall, Brightcall Dialer is recommended for its effectiveness in streamlining outbound calling processes.

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Pros

easy to use (2)

Pros

Cons

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•1 review

The pilot experience was disappointing and fell short of expectations. Several key issues emerged: Undisclosed manual confirmation step: This undermines the “hands-off automation” that was promised, leading to missed inbound prospects. Data quality gaps: Around 10% of calls showed no results, and many “voicemail” tags required manual follow-up. Scheduling rigidity: The system only offered specific slots, preventing real-time availability for inbound clients. Mismatch with sales representation: The pilot did not reflect the capabilities shown during the sales process. Despite raising these concerns, Brightcall denied a refund—even though we did not use a single one of the 6,000 paid credits, only the promotional ones. Their position is that the pilot is “non-refundable,” but this ignores the fact that the product delivered was materially different from what was pitched. Since then, they have gone silent on my follow-up request. For a company positioning itself as a long-term partner, this approach feels short-sighted and dismissive of customer trust.

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1 view6mo ago

•1 review

A very good tool if you want to speak to your customers on the phone, and to do it quickly after they first appear in your digital flow. Easy to install and use. And a cool effect is that the customer gets very surprised by your quick feedback, which is a good "ice-breaker" in the start. Recommend.

What's great

easy to use (2)quick customer feedback (1)

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1 view3yr ago

Brightcall Dialer

Hey Karl, thanks a lot for your positive feedback :) it really gives us motivation to further develop our products! and it seems you also get familiar with the Convolo Leads 😁

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3yr ago

•1 review

Excellent dialer. Totally integrated with all the information I need so the process is seamless and saves a ton of time. It's easy to use so the training time is minimal but the output you can get is huge!

What's great

easy to use (2)minimal training required (1)

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3yr ago

Brightcall Dialer

Hey) thanks for your feedback 🙏🏻 it's really great to receive such reviews from the one who uses the Convolo Dialer every day and knows the product 👍🏻 happy to have you onboard 😁

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3yr ago