Ilai Szpiezak

The Real Challenge Isn’t Shipping. It’s Getting People to Care.

I used to think the hardest part of building a product was… building the product.

Turns out, creating superfans is harder.

The real challenge is getting people to love your product:

  • To talk about it without being asked

  • To recommend it without an incentive

  • To feel proud using it

I’ve seen a shift over the last few weeks with Pretty Prompt:

  • People posting about it in public

  • Sharing why they love it and inviting others to try it

  • Explaining how they actually use it

  • Talking about the product, the website, and our journey

If there’s one thing I’ll never get tired of, it’s listening to customers.

Because you don’t get superfans with marketing.
You earn it by doing unscalable things.

And I’m grateful for every Pretty loud voice out there. 💪
This one’s for all 25,000 of you!

💬 How did you turn your users into superfans? What small, unscalable things actually worked for you?

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Anton Ponikarovskii

@ilaiszp How did you get the very first people to care about Pretty Prompt and talk about it?

Ilai Szpiezak

@ponikarovskii to be honest it was because of Product Hunt! The first launch kicked it off (https://www.producthunt.com/products/pretty-prompt/launches/pretty-prompt) That launch alone had 509 comments!

Stefan Heißenberg

I agree, the first steps are really hard. Once you have people to listen to I think it gets much easier, because you are not isolated anymore. Congratulations to 25k 🥳
How did you get your first people outside friends/family?

Ilai Szpiezak

@derheissenberg We got the first few people actually outside of friends/family! Launched on Product Hunt, and then I had friends reaching out saying: "I saw your face on a video on Product Hunt"!

Valeriia Kuna

This is such a refreshing take in the era of automate everything! I recently watched a YC video where they explicitly advised founders to do things that don't scale in the beginning.

I feel like users have developed a sixth sense for automation, they know when a founder actually spent time on them vs when it's just a clever workflow.

Do you think it's even possible to build true superfans with AI tools today, or is human inefficiency (spending real time) the required ingredient?

Ilai Szpiezak

@valeriia_kuna It's a great question, I do think AI tools and agents probably help doing it at scale, and comes a point you can't just do it manually probably (we didn't reach that point yet).

But I think there's a point where the human needs to take over, especially when needs to be super personal and the user needs to be taken care by someone.