Simo Lemhandez

AI Follow-ups by folk - Get suggested the best leads to follow-up

folk’s CRM does the busy work for you, so you can focus on growing your service business. Like the sales assistant your team never had.

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Simo Lemhandez
Hey folks, Simo here, the founder and CEO of folk. We spent the last years rethinking every detail of the ideal CRM and rebuilding every single feature. Turns out, 3k companies were hungry for a new kind of CRM too. It’s even won us multiple awards, like nominated Product of the Year, here on Product Hunt. We’ve been working hard on making folk a major improvement from the traditional CRM. It’s simple, customizable, and integrates into your sales world. And I’m very proud of the user feedback we’ve gotten so far. But all of this still feel like a major evolution, not yet a revolution. Even with a better experience, the paradigm still rest on the same principles: someone required to spend most of their time in front of their screen. Updating a contact. Finding who to reach out to. Sending an email. We want folk to do the busy work for you, so you can focus on growing your service business. We want folk to be like the sales assistant your team never had. We want to give you your time back, so you can spend it building real relationships with your clients. We’re fortunate to have all the underlying infrastructure. Your contacts, companies, the metadata associated, enriched, connected to your emails, calendars, social media and more. Our plan is to absorb this complexity for you and suggest the next, best action. Today is a first step toward that vision, with the launch of AI Follow-ups. We identify the best leads you should follow-up with based on your past conversations, using AI. We also suggest the reply, in your tone. Sign up and give it try!
Jean-Yves Poilleux
We're so excited to release this!!! Hope you will all like it !
Ferruccio Balestreri
@simolemhandez Congrats on the launch the AI follow-ups are super useful to make sure you don't drop the ball in conversations
Simo Lemhandez
Simo Lemhandez
@frcbls thank you so much for your support
Ole from StackBob
@simolemhandez so cool! Keep building, we need folk!
Ale Torregroza
Hey folks, Maria here from the Product team! We're super excited to share this update with you! We created AI Follow-ups to help you spend more time building relationships that grow your business, and less time on the admin work that comes with following up on potential opportunities. To try AI Follow-ups, just head to folk.app, create a workspace, and connect your Gmail or Outlook account. Then, start building your pipeline view – once everything's synced, we'll show you which leads you should follow-up with!
Cedric Charpenet
When and who to follow-up with is such an important part of a sales process… nice to stop deals from slipping through the cracks with this!
Simo Lemhandez
@ccharp absolutely aligned, I do think there is too much guesswork here, our time should be spent elsewhere
Julie Abecassis
@ccharp Absolutely! Looking forward to hearing your feedback on this new feature!
Halimat Ali
@ccharp I think timely and strategic follow-ups can make all the difference in moving deals forward. Having the right tools or systems in place to track and manage follow-ups is a game changer for closing more effectively."
Christian Reber
Uuuh, great update Simo! Love it
Simo Lemhandez
@christianreber thank you so much Christian ❤️‍🔥
Anna Ludwinowski
I'm new to using folk but I'm loving it!! Honestly, I've been searching and trying so many CRMs trying to find one that comes close to what I need - well, I've found that in folk!! I appreciate how simple it is to use and how easily I can find any info I need. Super keen to hear more about the AI Follow-ups - sounds like a game-changer already!!
Julien Freche
Thank you so much @anna_ludwinowski. We're looking forward to your feedback!
Simo Lemhandez
@anna_ludwinowski thank you so much. Anything we can help with, please let us know
Elisa Llera
Ah so glad to hear it, @anna_ludwinowski!
Anna Ludwinowski
@julien_freche1 Will this feature be available on all plans??
Rick Turoczy
Amazing. The feature I've been waiting for! Psyched to try it out.
Simo Lemhandez
@turoczy so great to hear and looking forward to hearing your thoughts
Sanket Bhasin
Great product, thanks for building it! Julie from customer success has made the setup and transition from my old CRM seamless. She is an absolute legend.
Simo Lemhandez
@sanketq thank you so much for the kind words. I can confirm she's a legend
Elisa Llera
Ah, awesome! Julie's a winner. We'll make sure to pass it on @sanketq. ;)
Max Gayler
Love this idea guys! Even with the most complete CRM in the world, when you've got a lot of data to sift through it takes up valuable time. This is an elite new feature which separates you from the rest. Really excited to try this out.
Elisa Llera
Thanks so much for the support @max_gayler! You said it best: it's key to have that data organized, but sifting through it is still time consuming if it's done manually. That's where folk can help. 💪
Simo Lemhandez
@max_gayler thank you so much for the support, much appreciated!
Sam @CRANQ
Great to hear you've won awards for this & that so many companies need your service!! It's vital to any business to have their CRM nailed otherwise there's far too much opportunity cost - Folk seems like the tool we knew we needed :) Best of luck Simo & team!!
Simo Lemhandez
@cranqnow Thank you Sam, much appreciated! totally aligned
Julie Abecassis
@cranqnow thank you so much for the support!
Sam @CRANQ
@julie_abec Anytime Julie :)
Christopher O'Neill
Amazing team! I have been cheering for someone to take down Salesforce, I really hope Folk is the one to do it!
Simo Lemhandez
@cconeill it's our little secret dirty plan
Elisa Llera
😂 neither confirming nor denying said plan. @cconeill okay, simo might. hahaha.
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