We considered Contentful, Strapi, and a “just use Notion” approach. Sanity’s real-time editing, structured content model, and developer experience made it the best fit for us long term.
If you want in-app support without being locked into a pricey SaaS, Chatwoot is a great open-source choice. It’s easy to self-host, integrates nicely with our stack, and gives us a unified inbox for all user conversations.
We use it for funnels, feature adoption, and session replays to understand how devs actually use our product. Such good documentation and developer friendliness made it easy to implement using any coding agent.
