Prentice Byrd

I bought a round trip ticket from San Diego to Dallas. I selected 2 different airlines because they were direct flights. American Air lines cancelled my flight to Dallas because of unsafe weather and there available flights would not have gotten me there on time to the events I was going there for. My return with frontier was 2 days later, and I was not able to cancel and be refunded according to Hopper. They said Frontier would have to cancel and refund me, and Frontier is saying I have to go through the agency I booked tbe flight with, which makes sense. So my advice to the reader is, dont book any trip that's using 2 different airlines. Hopper should have refunded me or gave me credit being that it wasn't my fault the flight to Dallas cancelled. They were not professional on how they dealt with my situation and as long as they got paid was all they were interested in. The agent I spoke with had terrible english pronunciations and it was difficult for me to understand what she was saying which added more frustration to the situation. I have been a frequent user of Hopper for sometime, but I will look else where when booking my next trip. I am very dissatisfied on why they robbed me of my money and I didn't do anything wrong. Beware these people are shady and dishonest.