We had a terrible experience with Airtable support recently. They restricted our workspace, which left us unable to use our base for more than two weeks. This was a huge problem for us, as our business relies entirely on our Airtable information, which is tied up with all of our websites, day-to-day operations, and payments. Needless to say, we were extremely frustrated with the situation and the lack of support we received from Airtable.
To make things worse, their support team only answered our inquiries after 1-2 days, which made the situation even more unbearable. It was also very hard to upgrade our plan and unlock our base, which made us lose valuable time and money.
What needs improvement
support issues (1)
Report
25 views