Lena Sidorenko

Lena Sidorenko

All about #Customer_Support
6 points

Badges

Tastemaker
Tastemaker
Tastemaker 5
Tastemaker 5
Veteran
Veteran
Gone streaking 10
Gone streaking 10
View all badges

Recently Supported

Interactpitch
Interactpitch Interactive pitch decks with real-time viewer insights
Emma
Emma AI Nutrition intelligence that understands food globally
Pausa
Pausa Your space to breathe, reduce anxiety & stress, feel better
Spiral
Spiral The AI writing partner with taste
Starbase by Metorial
Starbase by Metorial Browser-based MCP server testing with AI chat integration
Neatify
Neatify Make your Mac organized, effortlessly
Soul Couple Game
Soul Couple Game Strengthen your bond with fun, deep & playful questions
Project Management by Xmind
Project Management by Xmind Turn mind maps into lightweight project plans

Forums

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

View more