Dimitri L
HeyGen
I recently noticed that after two days of using the tool, it now indicates that my (1 minute 10 seconds) video will take over 4 hours to process. This was not mentioned when I initially selected the CREATOR plan. Now, it’s suggesting I upgrade to a more expensive plan for faster processing, but it doesn’t clarify how much faster it will be, leaving room for potential misinformation, just like with the current standard plan I’m paying for. Frankly, this approach of misleading users to drive revenue is counterproductive. Instead of gaining trust, it’s pushing people away. As a result, I’ve decided to cancel my subscription after one month of using this system.

What needs improvement

subscription pricing (8)video processing time (4)
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