What's great
From an engineering and workflow perspective, Trupeer solves a very real and painful problem for people who regularly record product demos, tutorials, or internal guides.
First, the support quality really stands out.
Issues were handled quickly, directly, and without generic deflection. That kind of responsiveness is rare in early-stage AI tools and is a strong signal of a team that actually cares about product quality and user trust.
Second, the core workflow is genuinely convenient.
You record your screen and speak naturally — even without a high-end microphone — and the system turns that into a structured guide: re-voiced narration, smart zooming on relevant UI elements, and a clean video output. On top of that, you can edit the result, apply brand styles, or add an AI avatar if needed.
For anyone who creates tutorials, onboarding materials, or product walkthroughs on a regular basis, this setup can save a significant amount of time compared to manual recording, editing, and narration workflows.
Overall, the value here is not “AI magic,” but practical automation applied to a repetitive, real-world task.
What needs improvement
Earlier, there were some rough edges around AI credit transparency and how drafts consumed resources. At the time, it wasn’t fully clear when AI processing was triggered, which could lead to confusion during iterative work.
The important part is that these issues were addressed quickly once surfaced. That response says a lot about the team: instead of ignoring feedback, they investigated, adjusted behavior, and improved clarity.
In the AI space, early friction is almost inevitable — usage-based systems are complex by nature. What matters is whether a team fixes problems or leaves users guessing. Trupeer clearly falls into the category of teams that iterate and improve, which is exactly what you want to see in a product aiming for long-term growth rather than short-term wins.
vs Alternatives
I chose Trupeer because it offers a practical, end-to-end workflow for turning screen recordings into polished guides with minimal manual editing. Unlike many similar tools, Trupeer’s support actually works. Issues are handled quickly, directly, and with real follow-through.
Can I use custom brand fonts, colors, and templates?
Yes
How well do auto-zoom and annotations match user actions?
10/10
Can I export videos in multiple resolutions and formats?
Yes. Trupeer allows exporting videos in three formats:
Auto
Horizontal (rectangular)
Vertical
These cover basic resolution and aspect ratio needs for different platforms.