Jira earns strong praise for keeping cross‑functional teams aligned, especially in agile workflows, with powerful tracking, automation, and integrations. Makers of

Airtable

Amplitude

, and

MacPaw

say it reliably coordinated launches, smoothed engineering–product handoffs, and helped resolve issues against deadlines. Users highlight customizable boards, dashboards, and reporting that scale well. Common critiques: steep learning curve, clunky or crowded UI, and occasional lag, especially with heavy projects; setup and workflow customization can be time‑consuming. Overall, teams find it indispensable once configured, driving organization, visibility, and delivery.

+145

Summarized with AI

Pros

project management (66)

task tracking (53)

collaboration features (27)

customizable workflows (25)

integration with other tools (23)

issue tracking (19)

agile support (16)

sprint planning (14)

reporting tools (6)

roadmap view (2)

Cons

complex interface (22)

clunky UI (11)

steep learning curve (11)

overwhelming options (5)

slow performance (4)

Pros

Cons

Reviews

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Most Informative

Founder Reviews (80)

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Other Reviews (65)

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•1 review

What's great

customizable workflows (25)project management (66)integration with other tools (23)collaboration features (27)issue tracking (19)sprint planning (14)task tracking (53)agile support (16)

Jira keeps everything in one place. I can see the project, the sprint, the tasks, and the bugs without jumping between tools. The boards make it really clear what’s in progress and what’s blocked, and the way it links epics, stories, and subtasks actually helps the team stay aligned. I also like that we can shape the workflows to match how we work, not the other way round. And because it connects with the other tools we use, updates don’t get lost.

What needs improvement

steep learning curve (11)

It can be too much. If you’re new to Jira it’s not obvious where to go or what to click, and some of the screens feel a bit heavy. There are lots of options and settings, which is powerful, but it also makes the first few weeks harder than they need to be. A simpler view for people who just want to update their task would really help, and performance on bigger boards could be a bit faster.

vs Alternatives

It scales better than the simpler tools. We needed proper sprints, reporting, and integrations, and Jira already had them. A bit harder to learn, but more future proof.

Which automations saved your team the most time?

The best one is auto-moving tickets when a PR is merged or when the status changes. We also auto-assign bugs based on component so nobody has to triage. Saves loads of back-and-forth.

How effective is issue tracking across multiple teams?

Works well as long as teams follow the same setup. Linked issues make dependencies clear and you can still report across projects.

Did real-time collaboration improve team communication?

Yes. Keeping comments, files, and links on the ticket means people don’t have to chase in Slack. Everyone can see what changed.

Ratings

Ease of use

Reliability

Value for money

Customization

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55 views3mo ago

•12 reviews

I appreciate Jira and enjoy using it overall. However, there are a few elements that can be confusing, such as the title and summary of an epic which can be easily mixed up. The versioning of user stories is another aspect that can be quite complicated. It's challenging to revert to a previous version. It remains an indispensable tool for the organization of our tech team.

What's great

project management (66)

What needs improvement

complex interface (22)

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10 views2yr ago

•5 reviews

Our team use Jira for Project management tool, and it is good for Agile development. Additionally, I like to automate my Jira boards and customize the fields as I see fit for the team.

What's great

customizable workflows (25)project management (66)agile support (16)

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8 views2yr ago

•3 reviews

Comprehensive project management capabilities, but a little bit too complex. Rarely lags.

What's great

project management (66)

What needs improvement

complex interface (22)

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7 views2yr ago

•1 review

Just as mcdonald's: I'm Loving it

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7 views2yr ago

•14 reviews

Jira is a really powerful tool, its been massive in terms of us helping us scale and manage different projects within our team, but the complexity of it at times, especially with the 'company managed projects' can make it quite unusable. Even doing what seems like the simplest thing such as duplicating a project and board, becomes a really long winded job

What's great

project management (66)

What needs improvement

complex interface (22)

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5 views2yr ago

•5 reviews

One of the best tools for project management, but at the same time there are problems with UI/UX that complicate the work and sometimes annoy.

What's great

project management (66)

What needs improvement

clunky UI (11)

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3 views2yr ago

•4 reviews

JIRA has proven to be an invaluable asset to my team over the past year. Its adaptability, user-friendly interface, collaboration features, and robust reporting capabilities make it a top choice for project management. Whether you're a small startup or a large enterprise, JIRA scales to meet your needs, providing a solid foundation for efficient and successful project execution. Cheers to JIRA on its 1-year anniversary in our toolkit!

What's great

project management (66)collaboration features (27)reporting tools (6)

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4 views2yr ago

•3 reviews

Excellent and able to manage the task and user story easily

What's great

task tracking (53)

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3 views2yr ago

•3 reviews

Very easy tool for project management, getting a bit too bloated on functionality though.

What's great

project management (66)

What needs improvement

overwhelming options (5)

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3 views2yr ago